Bdt99 Privacy Policy — How Your Data Is Collected and Kept Secure

1 Introduction

Welcome to bdt99. When we say your privacy matters to us, we mean it. Our entire technology infrastructure is built around one goal — keeping your data safe at all times.

Many people using online platforms in Bangladesh face the same question — "Where is my data going?" At bdt99, the answer is direct and transparent. This Privacy Policy covers everything openly.

By opening an account or using bdt99's services, you are considered to have read and accepted this Privacy Policy. You will be informed of any changes.

2 What Information We Collect

Bdt99 collects three types of information — details you provide directly when registering, data generated automatically through your use of the service, and documents submitted for identity verification.

Bdt99 never stores your bKash PIN, Nagad password, or full bank card number. Only your mobile number and transaction reference are retained for payment processing purposes.

3 How Your Information Is Used

Bdt99 uses the information it collects for specific, defined purposes only. Data is never used arbitrarily or for unnecessary reasons.

• Account creation and management — log in, password recovery, and profile updates.
• Payment Processing — to accurately execute and verify deposits and withdrawals.
• Security and fraud prevention — detecting unusual transactions and login activity.
• Customer support — reviewing account history to resolve issues.
• Legal Obligations — reporting required by regulatory authorities.
• Promotions — sending relevant offers based on your preferences (with the option to opt out).
• Responsible gaming — identifying signs of problem gambling and taking protective action.

4 Data Sharing Policy

One of bdt99's most important commitments is that your personal data will never be sold — period. Sharing information with advertisers or third parties for commercial purposes is simply not something we do.

However, in certain circumstances, limited information may need to be shared under specific conditions. These cases are clearly outlined below:

• Payment Processors: To process deposits and withdrawals, the necessary transaction details are shared with bKash, Nagad, or your bank.
• Game Provider: To run Live Casino or slots games, your account ID and game history are shared with the relevant gaming provider.
• Legal Authorities: bdt99 is legally required to provide specific information to government authorities when presented with a lawful order or for investigation purposes.
• Technology Partners: Third-party providers of technical services (such as servers or security) operate under contractual confidentiality agreements.

Your data is never shared with anyone outside the cases described above — this is a strict policy at bdt99.

5 Security Measures

Bdt99 uses industry-standard technology to protect your data. Beyond written policy, multiple layers of technical security are in place to keep your information safe.

• 256-bit SSL/TLS encryption — all data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA) — an additional layer of security for your account.
• Real-Time Fraud Detection — unusual logins or transactions are flagged and investigated immediately.
• Server-side encryption — stored data remains encrypted on the server as well.
• Regular security audits — periodic system reviews conducted by third parties.
• Restricted Staff Access — only authorized personnel with a specific need are permitted to access your data.

6 Cookies & Tracking

Bdt99 uses cookies on its website. Cookies are small files stored in your browser that help improve site functionality. Four types of cookies are used:

You can disable cookies through your browser settings, though some site features may not function properly as a result. Disabling login session cookies means you will need to log in each time you visit.

7 Data Retention Period

Bdt99 does not retain your data indefinitely. A specific retention period is set for each type of information.

• Account Information: For the duration your account is active and for 5 years after closure — for legal compliance.
• Transaction history: 7 years from the date of the last transaction — in accordance with financial regulations.
• KYC Documents: 5 years after account closure.
• Login and device logs: 90 days — retained for security review purposes.
• Customer support conversations: 2 years.

Once the retention period expires, your data is securely deleted or anonymized. Some data may need to be kept longer for legal reasons — in such cases, the member will be informed.

8 Your Rights

As a bdt99 member, you have specific rights over your own data. These are not just formalities — you can exercise any of them at any time.

To exercise these rights support@bdt99.me— email us or reach out via live chat.

9 Minor Protection

Bdt99 is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to minors.

Age is verified at registration and confirmed through a government-issued ID during the KYC process. If it is ever found that a member is underage, their account is immediately closed and all associated data is deleted.

• Date of birth verification is mandatory at registration.
• Age is verified against the official documents submitted during KYC.
• If an underage account is identified, the parent or guardian will be notified.

10 Contact & Complaints

For any privacy-related questions, concerns, or complaints, contact bdt99 directly. We take every concern seriously and aim to respond within the designated timeframe.

• Email: support@bdt99.me
• Live Chat: Active 24/7 — button located at the bottom right of the site.
• Response time: General inquiries within 24 hours; privacy-related requests within 30 days.

Any changes to our Privacy Policy will be updated on this page, with the revision date noted at the top. Members will be notified separately of any significant changes.